Shipping Information
We aim to process and dispatch all orders within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.
Delivery Times
- New Zealand: 2-5 business days
- Australia: 5-10 business days
- Rest of the World: 10-20 business days
Please note that delivery times may vary depending on your location and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for certain orders—check our website for current promotions.
International Orders
Some countries may charge customs fees or import taxes. These are the responsibility of the customer and are not included in the shipping cost.
Tracking Your Order
Once dispatched, you can track your order using the link provided in your shipping confirmation email.
Returns & Exchanges
If you need to return or exchange an item, please visit our Returns Policy for more information.
For any other questions, please refer to our FAQ or contact us through the website.