Shipping & Delivery

We offer fast and reliable shipping to ensure your order arrives safely and on time. Below, you’ll find all the details about our shipping options, delivery times, and policies.

Domestic Shipping

We provide nationwide shipping across New Zealand. Most orders are processed within 1-2 business days and delivered within 3-5 business days after dispatch. Delivery times may vary depending on your location and any courier delays.

International Shipping

We ship internationally to select countries. Delivery times vary depending on the destination, typically ranging from 7-20 business days. Please note that international orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for domestic orders over a certain amount—check the website for current promotions.

Order Tracking

Once your order is dispatched, you’ll receive a confirmation email with a tracking number. Use this to monitor your delivery status online.

Delivery Issues

If you encounter any problems with your delivery, such as missing or damaged items, please contact our customer support team for assistance.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our Returns Policy for details on eligibility and instructions.

For any further questions about shipping or delivery, feel free to reach out through our contact page.